Category: Legal Policies

Updated by Alex Cartwright on 02/26/2018

TalentShadows Privacy Policy

Welcome to TalentShadows!

TalentShadows (“Company” or ”We”) offers online services to event attendees to purchase tickets and event organizers and venue operators to create event registrations to promote events, sell tickets to, and/or process admissions for event attendees to those events through our website (the “Website”, and collectively the “Services”). We refer to event organizers, venue operators, and event attendees collectively as “you”.

We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the Website and our practices for collecting, using, maintaining, protecting and disclosing that information.

The Company provides its Services to you subject to the Terms of Service and this Privacy Policy, which shall be deemed part of the Terms of Service. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you are not authorized to, and may not use our Services or the Website. By accessing or using our Services and this Website, you agree to this Privacy Policy.

Children Under the Age of 13

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any information to the Service. We do not knowingly collect personal information from children under 13. Because our Terms of Service states that users must be 18 or older, children under the age of 13 are not authorized to, and may not, submit personal information or use the Services. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

What Information Is Collected

We collect several types of information from and about users of our Website, including information:

·                by which you may be personally identified, such as name, postal address, e-mail address, telephone number, as well as information required to complete the registration process (“personal information”);

·                that is about you but individually does not identify you, such as geographic regions; and/or

·                about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

·                Directly from you when you provide it to us.

·                Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies.

·                From third parties, for example, our business partners.

By choosing to provide any information to us, you are giving us permission to use and store such information consistent with this privacy policy. This information is stored on servers located in the United States.


Our Website uses “cookies” to enable certain user experience and functions on the Website. Most web browsers automatically accept session cookies, and some web browsers also allow you to configure your web browser to refuse them or to notify you before a cookie is set. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you use the Website.

Third Party Payment Transactions

We use a third-party direct payment gateway and payment processor called “Stripe, Inc.” to collect, authorize and process payment for your purchases through the Website. We do not collect or store your credit card data, other than the last four digits for reference purposes. Instead you are forwarded to Stripe’s website where you will enter your credit card and other personal details necessary for payment authorization and processing. We choose Stripe for this service because they protect your payment information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS standards are managed by the PCI Security Standards Council (a joint effort of brands like Visa, MasterCard, American Express and Discover) and are designed to help ensure the secure handling of credit card information. By electing to pay for purchases by credit card, you are agreeing to Stripe’s collection and use of your payment information; subject to Stripe’s Privacy Policy ( More information on Stripe’s data security may be found here ( 

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

·                To fulfill any other specific purpose for which you provide it.

·                To provide you with information to event attendees about your events from us or the event organizer or venue operator.

·                To provide you with information to event organizers and venue operators about your events from us or the event attendees.

·                To provide you with information, products or services that you request from us or an event organizer or venue operator.

·                To present our Website and its contents to you.

·                To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

·                To notify you about changes to our Website or any products or services we offer or provide though it.

·                To allow you to participate in interactive features on our Website.

·                For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, you may opt out at any time during the registration process or adjusting your settings.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy in limited circumstances:

·                To the event organizer or venue operator.

·                To contractors, vendors, service providers and other third parties we use to support our business.

·                To comply with any court order, law or legal process, including responding to any government or regulatory request.

·                To enforce or apply our Terms of Service.

·                If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our Company, our customers or others.

How you can control the information we collect, use and share

You have the choice about whether to disclose your personal information or other information about yourself. You can review and change your personal information by logging into the Website and visiting your account profile page. You may delete your account in accordance with our Terms of Use.

If you delete your account from the Website, copies of your User Content ay remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Content, is governed by our Terms of Use.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

or via our toll-free number:

844-9-TS-SHOW (844-987-7469)

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