Category: Purchasing Tickets

Updated by Alex Cartwright on 02/26/2018

TalentShadows charges a flat fee of $2 per ticket. This portion of the fee has a cap of $18, regardless of the number of tickets purchased. In addition, there is a processing fee of 2.9% + $0.40 per transaction

Our event organizers have the option of absorbing these fees, or passing them along to their customers. Choosing to absorb fees for an event would show $0.00 for both fee areas during checkout, as it is deducted from the event organizer gross profits. For more information on absorbing or passing along fees, click here. We are committed to the continuous support of nonprofit organizations. Through our 23/20 Vision Giveback Program, 23% of our profits on every single ticket are donated back to a 501(c)(3) organization. For more information on this program, click here. Our service fee is competitive with some of the lowest in the industry.

As an example, let's say a ticket price is set at $20. The TalentShadows fee would take the subtotal to $22. Now we add the processing fee on for a total of $23.04. It would cost $45.68 for two tickets.

Free events are free! There are never fees applied to free tickets.
There is no plan to alter our service fee anytime soon. We give our event organizers a 30 day notice regarding any fee changes.

Please see our Terms of Service for the full policy on our fees.

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